Frequently asked questions
Frequently asked questions
How is the ProMed membership different from my family doctor/annual physical?
ProMed goes far beyond your family doctor and annual physical – a typical checkup tests fewer than half the factors we do. Instead of just seeing a doctor when something’s wrong, we test you at home, track your health all year, and use smart AI to spot early risks and give you simple steps to stay healthier for longer – like having an executive health team in your pocket.
How is the ProMed membership different from my family doctor/annual physical?
ProMed goes far beyond your family doctor and annual physical – a typical checkup tests fewer than half the factors we do. Instead of just seeing a doctor when something’s wrong, we test you at home, track your health all year, and use smart AI to spot early risks and give you simple steps to stay healthier for longer – like having an executive health team in your pocket.
How is the ProMed membership different from my family doctor/annual physical?
ProMed goes far beyond your family doctor and annual physical – a typical checkup tests fewer than half the factors we do. Instead of just seeing a doctor when something’s wrong, we test you at home, track your health all year, and use smart AI to spot early risks and give you simple steps to stay healthier for longer – like having an executive health team in your pocket.
Is the ProMed at-home test regulated and safe?
Is the ProMed at-home test regulated and safe?
Is the ProMed at-home test regulated and safe?
Does ProMed accept HSA/FSA?
Does ProMed accept HSA/FSA?
Does ProMed accept HSA/FSA?

Join thousands on their path to better health

Join thousands on their path to better health

© 2025 ProMed AI. All rights reserved.
The services and information provided by ProMed AI Inc. are designed to support your overall health and wellness but are not intended to provide medical advice, diagnosis, or treatment. ProMed AI works with licensed partner clinics authorized to order and review your test results before our analytics and recommendations are made available to you, but these interactions do not establish a doctor-patient relationship. Always consult a licensed physician or qualified healthcare provider regarding any medical condition, symptoms, or health concerns, and do not disregard professional medical advice or delay seeking it based on ProMed AI’s insights or recommendations. Our services, insights, and recommendations have not been evaluated by Health Canada and are not intended to diagnose, treat, cure, or prevent any disease. ProMed AI is a wellness-oriented service aimed at helping you take a proactive approach to your health, but for formal interpretation of results or medical concerns, always consult your physician.

© 2025 ProMed AI. All rights reserved.
The services and information provided by ProMed AI Inc. are designed to support your overall health and wellness but are not intended to provide medical advice, diagnosis, or treatment. ProMed AI works with licensed partner clinics authorized to order and review your test results before our analytics and recommendations are made available to you, but these interactions do not establish a doctor-patient relationship. Always consult a licensed physician or qualified healthcare provider regarding any medical condition, symptoms, or health concerns, and do not disregard professional medical advice or delay seeking it based on ProMed AI’s insights or recommendations. Our services, insights, and recommendations have not been evaluated by Health Canada and are not intended to diagnose, treat, cure, or prevent any disease. ProMed AI is a wellness-oriented service aimed at helping you take a proactive approach to your health, but for formal interpretation of results or medical concerns, always consult your physician.

© 2025 ProMed AI. All rights reserved.
The services and information provided by ProMed AI Inc. are designed to support your overall health and wellness but are not intended to provide medical advice, diagnosis, or treatment. ProMed AI works with licensed partner clinics authorized to order and review your test results before our analytics and recommendations are made available to you, but these interactions do not establish a doctor-patient relationship. Always consult a licensed physician or qualified healthcare provider regarding any medical condition, symptoms, or health concerns, and do not disregard professional medical advice or delay seeking it based on ProMed AI’s insights or recommendations. Our services, insights, and recommendations have not been evaluated by Health Canada and are not intended to diagnose, treat, cure, or prevent any disease. ProMed AI is a wellness-oriented service aimed at helping you take a proactive approach to your health, but for formal interpretation of results or medical concerns, always consult your physician.